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System Settings: Global Defaults for In-House Users

  Casetrackerlaw is versatile, transparent, and highly customizable. While many software systems limit users' control over settings, Casetrackerlaw empowers users to tailor their system according to specific needs—whether globally or per individual user. Each system comes with pre-configured “default settings,” which users can leave as is or modify to suit their firm's or company's unique requirements. Below are some of the key default functions that can be globally adjusted in Casetrackerlaw for in-house users: Default Notes Accessibility: Options include All, Internal Note, Attorney, or Self. Default Collection Method: Choose from Flat Rate, Sliding Scale, or Allocation-Based methods. Default “New Claim” Status: Set the default status for all new claims entered into the system. Default Claim Payment Allocation: Select how payments are allocated using options like IPC, PIC, CIP, ICP, or PCI. Casetrackerlaw provides global default s

Casetrackerlaw – Settlements Information

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  A debt settlement is a financial strategy in which a debtor negotiates with a creditor to pay a reduced amount that is considered full payment for the outstanding debt. This process is often used by individuals or businesses facing significant financial challenges who cannot repay their debt in full. Here’s how debt settlement typically works: Negotiation : The debtor or a debt settlement company contacts the creditor to propose a settlement. The debtor offers to pay a lump sum less than the total amount owed. Agreement : If the creditor agrees to the settlement offer, they accept the reduced amount as full payment, and the debt is considered settled. Payment : The debtor pays the agreed-upon amount in one payment or over a short period. Impact on Credit : Debt settlement can negatively impact the debtor's credit score because it often involves paying less than the full amount owed and may require stopping payments to the creditor duri
  Casetrackerlaw : Online Dialer Service Online dialer services are tools that allow you to streamline the process of making phone calls, often integrating directly with CRM systems or other software platforms. Here’s what you need to know about them: 1. Click-to-Call Functionality What It Does: These services allow users to click on a phone number in their CRM or web browser, which then automatically initiates the call. This is often referred to as "click-to-call" or "one-click dialing." Benefits: It saves time, reduces dialing errors, and can increase productivity, especially in sales or customer service roles where frequent calls are made. 2. Types of Online Dialer Services Power Dialers: These dial multiple numbers automatically, connecting the agent only when a live person answers. Predictive Dialers: They use algorithms to predict when an agent will be available and dial numbers accordingly,

Exporting and Importing Claim Files

Exporting and Importing spreadsheets of data can be tricky because not all software system exports and imports are the same. These two functions need to “match” when it comes to the data that is being exported and then imported into another software system.   After exporting a data file from a software system, the data may need to be “cleaned” before it can be imported into another software system.   The word “cleaned” basically means removing anything that could cause problems during the import process.   For example, hidden characters may be throughout the data or even rows of data that can’t be seen.   If this is the case, the file needs to be converted by a text editor in order to see these hidden characters or hidden rows. _____________________________________________________________________________________ Exporting and importing spreadsheets of data can be challenging due to variations in formatting and compatibility between different software systems. Here are some common

Casetrackerlaw > Statutory Interest – Adding Multiple States

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  For law firms operating across multiple states, managing varying statutory interest rates is crucial. Casetrackerlaw now offers the capability to handle this complexity efficiently. Previously, firms could only input the statutory interest rate for their home state. Now, they can enter and manage rates for multiple states. Here's how it works: Litigation Tab : When working on a claim, navigate to the “Litigation” tab. Litigation State Drop-down : Populate the “Litigation State” drop-down with the required state. Settings - Statutory Interest : Once saved, this state will appear in the drop-down menu under Settings, Statutory Interest. Rate Control : Enter the statutory interest rate for the selected state to ensure precise control over the interest process. The system will allow selections from states listed under “Company Info” in Settings or those added in the “Litigation States” drop-down in Claims. The Settings, Statutory Interest dr